Help Center
Quick answers for shopping ceramic homeware, tea sets, tableware, shipping, returns, care, and support.
Ceramic Care Guide
Care basics for glazed ceramic decor, tea ware, and tableware.
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Frequently Asked Questions
Where do you ship?
We currently ship to customers in the United States.
How much is shipping?
Standard shipping is $4.99. Orders of $59 or more qualify for free shipping.
How long does delivery take?
Most United States orders arrive within 7 to 15 business days after shipment. Processing usually takes 1 to 3 business days.
Are these ceramic items dishwasher or microwave safe?
For now, treat all starter ceramic products as hand wash only and not microwave safe until verified supplier specifications are added.
Can I return an item?
You may request a return within 30 days after delivery if the item is unused and in original condition. Please read our Return Policy before sending anything back.
How do I contact support?
Email support@ojbk888.com or use the Chat button at the bottom right of the website.