Return Policy

We want you to feel comfortable with your purchase. If something is not right, please contact us first so we can help.

Return Window

You may request a return within 30 days after delivery.

Return Conditions

• Items must be unused, unworn, and in their original condition.
• Original packaging and order information should be included when possible.
• Customized, final sale, or clearly used items are not eligible for return unless they arrive damaged or incorrect.

Damaged or Incorrect Items

If your item arrives damaged or you received the wrong item, contact us within 7 days of delivery with your order number and clear photos. We will review the issue and offer a replacement, refund, or other suitable solution.

Return Shipping

Customers are responsible for return shipping costs unless the return is caused by a damaged, defective, or incorrect item.

Refunds

After we receive and inspect the returned item, approved refunds will be issued to the original payment method. Your bank or payment provider may need additional time to post the refund.

To start a return, email support@ojbk888.com.